Privacy Policy

Last updated: October 15, 2026

This Privacy Policy describes how Tio Magic Company ("we," "us," or "our") handles personal information when you visit tiomagic.com or contact us through this website.

Information we collect

If you contact us, we may receive your name, email address, and any other information you choose to include in your message. Our hosting and service providers may also process technical information such as your IP address, browser type, device information, pages requested, and the date and time of your visit to deliver and protect the website.

How we use information

We use information to operate and maintain the website, respond to inquiries, improve our services, prevent abuse, and meet applicable legal obligations.

How we share information

We may share information with service providers that help us host the website, manage communications, or support our operations. We may also disclose information when required by law, to protect rights or safety, or in connection with a merger, acquisition, or transfer of our business.

Cookies and similar technologies

Cookies and similar technologies may be used where needed to provide website functionality. You can manage cookies through your browser settings. Disabling cookies may affect some website features.

Retention and security

We retain personal information as needed for the purposes described in this policy, including legal and operational requirements. We use reasonable safeguards to protect information, but no method of transmission or storage is completely secure.

Your choices

Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, or to object to or restrict certain uses. To make a request, contact us using the email address below. We may need to verify your identity before responding.

Children's privacy

This website is not intended to collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can address it.

Other websites and services

This website may link to other websites or services, including our shop. Their handling of personal information may be covered by separate privacy policies. Please review the policy provided by any service you use.

Changes to this policy

We may update this policy from time to time. Updates will appear on this page with a revised date.

Contact us

For privacy questions or requests, email jmportilla@tiomagic.com.